📅 Effective Date: January 1, 2026

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

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This website ("Website") is the property of trylivarix.com ("we," or "us"). We respect our user's privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information we collect from you when you visit and use our Website.

Among other things, this policy describes the types of information we collect when you visit our website or utilize any of its functions, how we use and protect that information, how long we retain it, and with whom we share it. It also explains what your rights and options are as they pertain to that information. By visiting this website or using our Service, you consent to our collection and use of your information as described in this Privacy Policy.

This policy is incorporated into and made a part of our Terms of Service.

Table of Contents

  1. GDPR Compliance Statement
  2. Information We Collect
  3. How We Share Information
  4. How We Protect Information
  5. How Long We Keep Information
  6. Your Options and Rights
  7. Tracking Technology
  8. Children Under 13
  9. Modifications to this Policy
  10. Questions

01 GDPR Compliance Statement

Pursuant to the terms of the EU General Data Protection Regulation ("GDPR"), we are the "Data Controller" with respect to all of the information collected from visitors to our Website. To ensure compliance with the GDPR, we have incorporated the following practices:

02 Information We Collect

We collect two basic types of information from our Users:

(a) Personal Data

What is Personal Data? Personal Data is information that pertains to you specifically, and can help identify you as a person. We collect Personal Data from you whenever you complete a contact form on our website, including your name, email address, phone number, country, city, state, and zip code.

When and How do we collect it? We collect Personal Data from Users when: (1) they submit a contact form on our website; (2) initiate an online chat with us; or (3) submit a post to our User forum. We will also record your IP address and/or unique mobile device identifier when you visit our Website.

How do we use Personal Data? We use Personal Data to communicate with you and respond to your requests. We may also use your email address to send you account related notices and promotional marketing materials.

Where is Personal Data Stored? All Personal Data collected from Users outside and within the United States will be transferred to and stored on the Amazon Cloud.

(b) General Information

General Information consists of anonymous information that does not identify you as an individual — including your computer IP address, browser type, ISP or carrier name, and the URL of the last web page you visited. We collect this information using "cookies" to ensure that our service continues to appeal to our users.

How do we use General Information? General Information gives us insights on how people use the Service, and helps us to maintain, modify, and enhance it. We also use services provided by Hotjar, Google Analytics, Facebook, and ZenDesk, which set cookies for each User.

Where is General Information Stored? All General Information collected will be transferred to and stored on servers located in the Amazon Cloud.

03 How We Share Information

We will not share Personal Data with third parties for marketing purposes without your consent. We will share Personal Data with certain third parties in the following ways:

Amazon Web Serviceshosts our website — Privacy Policy
ZenDeskprovides customer support and chat services — Privacy Policy
Amazon SESprovides email support services — Privacy Policy
Google Analyticsprovides website analytics services — Privacy Policy
Hotjarprovides website analytics services — Privacy Policy

We may also disclose Personal Data: (b) if requested by law enforcement authorities, courts, or regulators; (c) in connection with bulk asset transfers or business acquisitions; or (d) to protect and defend the rights, property or safety of our company, our users, or the public.

04 How We Protect Information

We use appropriate technical and organizational measures to protect the data we collect against unauthorized or unlawful access and against accidental loss, destruction or damage. We also limit access to User information to employees who reasonably need access to it. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected.

05 How Long We Keep Information

We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain elements of the information you provide to us. You may also request that we delete your information as described in Section 6.

06 Your Options and Rights

All Users: You may request that we stop sending you non-account related emails by clicking the "unsubscribe" link at the bottom of those emails. You may also request that we delete the information we collected from and about you by contacting our Data Protection Officer.

EU Citizens: If you are an EU citizen, you may request that we provide you with (or delete) all the information we collected from and about you, or otherwise exercise your rights under the GDPR by contacting our Data Protection Officer. Data reporting and deletion requests will be processed free of charge within thirty (30) days.

California Residents: Under the California Online Privacy Protection Act ("CalOPPA"), you may request information regarding the types of Personal Data we share with third parties for direct marketing purposes. Please note that we are only required to respond to one request per User each year.

07 Tracking Technology and Do-Not-Track Requests

We employ certain applications that may enable us to track your online activities over time and across third-party web sites. We honor Do-Not-Track requests transmitted by Web browsers.

08 Children Under 13

Our Website is not intended for users under the age of 18, and we do not knowingly collect any personal information from children under 18. If we become aware that a person submitting information is under 18, we will attempt to delete the information as soon as possible.

09 Modifications to this Privacy Policy

We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all Users by a pop-up on our website. Further use of the Website following any such change constitutes your agreement to follow and be bound by the modified Privacy Policy.

10 Questions

If you ever have any questions about this policy or the Personal Data and General Information we have collected, please contact our Data Protection Officer. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

Data Protection Officer Contact: [email protected]

Questions About Your Privacy?

Our Data Protection Officer will get back to you in less than 24 hours.

📧 [email protected]